Information for parents

If you need support with raising your child or your child has been allocated a place in one of our facilities by the youth welfare office, you can find information about EVIM youth welfare services and other helpful services here.


Youth welfare services in simple language

Infos für Jugendämter für Eltern für Kinder & Jugendliche

Find contact persons

The respective regional management is responsible for all facilities and locations in a region. If you have any questions about a particular facility and our services in your region, the regional management will be happy to help you.

You can find the contacts here.

 

Find facilities

If you are looking for information on our facilities, you can call up an overview of the facilities with special features here.

For a complete overview of all facilities, please click directly on "Find facilities" under the filter options.

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EVIM Connect app

The EVIM Jugendhilfe-CONNECT-APP is for all children and young people who are cared for by EVIM Jugendhilfe, their parents and relatives and for all former care recipients. Alumni and parents/guardians have their own area. The app offers a wealth of information on the possibility of participation, complaints, children's rights and information on a wide range of useful topics, such as independence.

The app also offers an internal chat area for children and young people to communicate with each other, with staff and with the entire facility. The app also enables EVIM Jugendhilfe to reach all users directly for queries, participation and information.

Download Connect app

Help and advice services

Ombudsman's office for children's and young people's rights

Are you already in youth welfare? We will inform you about your rights and options. We can advise you on your questions. And we will also accompany you to important appointments.

Hesse ombudsman's office

Rhineland-Palatinate ombudsman's office

"Suse helps" - Help for girls and women with disabilities

If you have experienced violence or want to protect yourself, you will find information, experts and advice centers throughout Germany.

Website

Help hotline:
"Violence against women" and "Violence against men"

The helplines are nationwide advice services for women, but also for men, who have experienced or are still experiencing violence. We support victims, relatives and friends by telephone and via online counseling around the clock all year round (with the help of interpreters in 18 foreign languages if required).

FAQ

 

Here you will find answers to some of the most frequently asked questions. You can find many more questions and answers in the EVIM Connect app.

If you need help or support, you can contact the youth welfare office. For example, if there are problems at home that you can't resolve on your own. The youth welfare office is there to help you in such situations

A help plan meeting is a meeting where you can talk about your own goals and wishes together with your family, the youth welfare office and the educational professionals.

Home supervision is important. They are authorities. They inspect homes. They also give advice. There are many types of homes.

These include, for example Nursing homes, where older people are cared for Residential homes, where older people can live independently Nursing homes, where people who always need help live Short-term care facilities for people who need to get better after an illness Residential homes for people with disabilities Hospices, where people are cared for at the end of life Day and night care facilities Assisted living, where people can live with help Residential communities or living groups and Transitional facilities, where people can live for a while before moving to another place.

All these homes and facilities are part of the Home Act. Home law is a law. It says how things should be run in care homes. The home supervisory authority keeps an eye on things. It ensures that everyone adheres to this law.

This is about a help center in Hesse or Rhineland-Palatinate, for example. This help center is for children, teenagers and young adults. They can come to this center if they have problems. These problems can be in institutions for young people. Or they may have problems with different people.

These include Pre-mouth authorities parents and foster parents. You can come to this office quickly. You don't have to do a lot of paperwork. This office gives advice. It also provides information. And it gives help. This office is independent. And it costs nothing.

There is the LandesJugendHeimrat in Rhineland-Palatinate: https://ljhr-rlp.de/

In Hesse there is: https://landesheimrat-hessen.jimdofree.com/

There is also the BUNDI The representation of interests nationwide currently in five federal states: https://www.jvj-nrw.de/de/interessenvertretung-bundesweit/

In outpatient care, you live at home with your family. A socio-pedagogical family assistant supports you and your family. They will help you with difficulties and with the organization of everyday life. You can talk about your problems together and they will help you to find solutions. The family help wants you to be well and to live well together.

A residential group home is a place. Many children and young people live there together. They don't just live there for a short time. They also live there for a long time. They get help there. And they get support there.

A day group is a place where children can be looked after after school from Monday to Friday. You will receive support and help there.

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